General Questions
1. What is Roymart?
Roymart is a eccomerce company.
Where you can purchase Product in multiple category like
Home & Kitchen, Consumer electronics, and Beauty and personal care products
Saree, Blouse and many more. With Affordable price and premium Category..
2. How do I create an account?
3. Do I need an account to place an order?
Yes you have to create account before placing order.
4. How can I reset my password?
5. How do I contact customer support?
If you need any Help Please Contact Us
Whattsapp & Call us On 08062177012
Mail us on [email protected]
Orders & Payments
6. How do I place an order?
7. What payment methods do you accept?
We accept Payment through COD (Cash On Delivery).
And all type of online payments like UPI, Debit Card, Netbanking etc.
8. Is my payment information secure?
Yes your payment information is secured with
India’s Leading and trusted Payment Gateway PhonePe.
9. Can I modify or cancel my order after placing it?
Yes you can modify and cancel your order before it got shipped.
10. How do I track my order?
If you need any Help Please Contact Us
Whattsapp & Call us On 08062177012
Mail us on [email protected]
Shipping & Delivery
11. What are the shipping options?
We Provide Shipping through india’s leading and fastest Logistics Company
Like “Delhivery”, “Ecom Express”, “XpressBees”, “Ekart”, Etc.
12. How long does shipping take?
It’s take only 24hr to packed and ship your order.
13. Do you offer international shipping?
Yes we provide international shipping.
14. How can I change my shipping address?
Yes you can modify and cancel your order before it got shipped.
15. What should I do if my order is delayed?
If your order delayed please Contact Us
Whattsapp & Call us On 08062177012
Mail us on [email protected]
Returns & Refunds
16. What is your return policy?
We offer return/ exchange within first 7 days from the date of your delivery. If 7 days have passed
since your purchase, you will not be offered a return, exchange or refund of any kind.
17. How do I request a return or exchange?
It’s take only 24hr to packed and ship your order.
18. How long does it take to process a refund?
After approval it only take few hour to credit your refund at your bank account.
19. What should I do if I receive a damaged or incorrect item?
Please Raise a Return Request.
20. Are there any items that cannot be returned?
Yes some product on our website is non returnable.
Please check return policy on the product page before making a order.
in India